Special Fee - Exception Reasons |
The renewal data in an external file from your state DMV may not match the data that the application was expecting. Fleet personnel should consider reviewing these records prior to processing the fees for payment. The review would determine whether to correct application data to match the DMV data or whether to complete the forms needed to process the applicable changes to the DMV data.
The Special Fee - Exception Reasons screen enables you to define exception reasons to manage these data discrepancies. Exception reasons may be set manually on special fees if fleet personnel determine that a discrepancy needs to be recorded and reviewed. Exception reasons may also be set automatically on a fee detail row based on the entry of a fee amount that differs from the default amount.
The field in the top section of this tab defines the data that displays.
Special fee exception reason ID
Identifier of the exception reason currently selected in the grid or that you are defining. Maximum field length is 20 characters. This field has a list box. If the reason already exists, its description displays to the right of the ID. This field is required.
The fields in the bottom section of the tab enable you to record details about the fee attribute.
Description
Text description of the exception reason. Maximum field length is 30 characters. This field is optional.
Active
If this field has a check, the fee exception reason is active.
Note: The checkbox may not be cleared if the exception reason is in use on a fee in PENDING status.