Comments (Multi-unit Projects - Primary Information) |
The Comments tab enables you to record comments about multi-unit projects. Any comments entered are included on the generated service request. The Primary Information screen supports location-level access control, so you must belong to a user group with the applicable authorizations to make changes or updates.
Tip: To limit the display of information in the grid and maximize performance, use the filter. You can sort on project ID, originator, begin/completion date, campaign number, and account ID, among other values.
This tab displays a maximum of 500 group rows.
The fields in the top section of this tab define the data that displays.
Project ID
Identifier of the project currently selected in the grid or that you are defining. This field has a list box. If the ID already exists, the project description displays to the right of the ID.
Status
The status of the project. This field is display only.
PENDING: There are no work orders or service requests associated with the project; the work orders or service requests associated with the project have a status other than CLOSED
COMPLETED: The work orders or service requests associated with the project have a status of CLOSED
Notes Text Field
The field on the bottom section of this tab defines the comments. It is a free-form area, which is optional.