Requirements Periods (SLA) |
The Requirements Periods tab enables you to define the requirements periods during which fleet management commits to have a number of equipment units available to the customer. You can define SLAs with a uniform number of minutes per requirement period for each day of the week, or you can define SLAs of varied time periods that have specific start and stop times each day of the week.
The Primary Information screen supports department-level access control, so you must belong to a user group with the applicable authorizations to make changes or updates.
The field in the top section of this tab defines the data that displays.
Service level agreement ID
Identifier of the service level agreement currently selected in the grid or that you are defining. This field has a list box. If the ID already exists, its description displays to the right of the ID.
The data in the fields at the bottom section of this tab define requirements periods for the service level agreement. Unless otherwise indicated, these fields are required.
To calculate uniform periods automatically, enter a value in the Minutes per requirements period field.
To specify explicit start times, days of the week, and length of SLA requirement periods, leave the Minutes per requirements period field blank and enter the periods manually. Days may have multiple non-equivalent requirements periods.
Minutes per requirements period
Length of each requirements period, in minutes. If the required number of units varies during a day, this should be the shortest time period during which a different number of units is required. Otherwise, this should be the number of minutes in the workday. The total number of minutes between the values in the Start time and End time fields must be an integral multiple of the value in this field. This field is optional.
The following three fields specify information for up to 7 days. The data in these fields is used to generate the daily requirements periods during the service agreement term. You may define SLAs that have a uniform number of minutes per requirement period for each day of the week, or you may define SLAs that have non-uniform time periods with specific start and stop times each day.
Day of the week
Day of the week. This field has a list box.
If the Minutes per requirements period field is 1 or higher, this field displays one line for each day of the week.
If the Minutes per requirements period field is blank, this field remains blank and you can specify the applicable day (or days) of the week.
Begin time
Two-digit hour (24-hour clock) and 2-digit minute, during working hours, at which fleet management begins its commitment to have the equipment type available to the department. A day begins at 00:00 and ends at 23:59. This field is optional.
The total number of minutes between the values in this field and the End time field must be an integral multiple of the value in the Minutes per requirements period field.
End time
Two-digit hour (24-hour clock) and 2-digit minute, during working hours, at which fleet management ends its commitment to have the equipment type available to the department. A day begins at 00:00 and ends at 23:59. This field is optional.
The total number of minutes between the values in this field and the Start time field must be an integral multiple of the value in the Minutes per requirements period field.
Number of future requirements periods to consider in equipment sharing
Number of future requirements periods for which the availability of units is displayed on the Status of Other Departments tab of the Data -> Equipment Management -> Service Level Agreements -> Equipment Status screen. This is useful when an equipment shortage requires management to consider equipment sharing from other departments. This field is optional.