User Downtime

An equipment unit accumulates user downtime from the date and time the user declares the unit's new equipment status to be OUT OF SERVICE or AVAILABLE FOR PM until the date and time it is declared back IN SERVICE. For work orders opened without a declaration that the unit is OUT OF SERVICE, user downtime begins at the date and time in specified on a work order screen.

If a user fails to change the equipment status from WORK FINISHED to IN SERVICE, the status changes automatically during the next end-of-period daily processing.

When users change the status of equipment units back to IN SERVICE, the number of hours between User downtime begin and User downtime end (on the work order screen) are added to the Current and New/Downtime including user caused field on the Hours tab of the Data -> Equipment Units -> Historical Costs screen.